Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Whom do I contact to make a complaint?

Complaints should be forwarded to the appropriate Village department, according to their topic.
Building Department (permits) (630)896-8080 ext. 9023
Code Enforcement (630)896-8080 ext. 9025
Community Development (new projects) (630)896-8080 ext. 9022
Public Works (streets, sewer, streetlights) (630)896-9241
Water Billing (630)896-1357
Police Department (630)897-8707

4. Does the Village of Montgomery have cooling centers?

The protocol for opening cooling center is an extended period of time with temperatures in the upper 90s, or a large area affected by a sustained power outage expected to last for several hours while the temperatures are very high.
Montgomery Police Department at 10 Civic Center Avenue. This building is open 24/7. For information on availability and hours, call (630) 897-8707.
Park District Police Building at 1460 S.E. River Road (Rt. 25). For information on availability and hours, call (630) 264-7421.
Village Hall at 200 N. River Street. This building is open as a cooling center during regular business hours, 8:00 a.m. to 4:30 p.m. Monday through Friday.
Both of these buildings have public restrooms and drinking fountains as well as seating for anyone who wants to use them as a cooling center.

5. Where can I take a CPR class?

The Montgomery Countryside Fire Department offers CPR classes. For more information, call (630)897-0622.
The Oswego Fire Department offers CPR classes. For more information, call (630)264-1922.

6. Where do I get energy assistance?

Kane County:
For appointments contact Community Contracts Inc. 1035 E. State St., Geneva IL 60134, (630)232-9530 if living in Kane County.

Kendall County:
Call the Department of Human Resources, Human Services Division at (630)553-9100 ext.107.

7. Where are the nearest forest preserves located?

Kane County:
For locations contact Kane County Government Center at 630-232-5980. Forest Preserves are open from 8:00 a.m. until sunset, 365 days a year.
Kendall County:
For locations contact Kendall County Forest Preserve District at 630-553-4131. Forest Preserves are open from 8:00 a.m. until dusk, 365 days a year.

8. What are the rules regarding garage sales?

Garage sale, yard sale, or rummage sale signs, not exceeding six (6) square feet in area, may be placed at the curb in residential areas on the day (s) of the sale and must be removed upon close of the sale.
Signs may not be placed on utility poles.
No permits are required, but sales are limited to three (3) per year per residence.

9. What holidays are recognized by the Village of Montgomery?

New Years Day
President’s Day
Spring Holiday
Memorial Day
Independence Day
Labor Day
Veteran’s Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day

10. What hours are the different Village departments open?

Village Hall: M-F 8AM-4:30PM
Public Works: M-F 7AM-3:30PM
Police Department: Open 24 hours

11. Is there a ban on parking on the streets during a snowstorm?

Yes! The Village Code states that
“It shall be unlawful for any person to park a motor vehicle or, if parked, to allow a motor vehicle to remain parked or standing in any public street or alley during or after a snowfall in which there is an accumulation of two inches of snow or more. This prohibition shall remain in effect until such time as the street or alley has been plowed or the snow has been removed therefrom. A village street shall not be deemed to have been plowed until the lane of traffic nearest the curb has been plowed or the snow has been removed therefrom.

“Whenever a police officer of the village finds a vehicle parked in violation of this section and where such vehicle constitutes an obstruction to traffic, interferes with the use of streets or in any other manner creates a dangerous or unsafe condition, such vehicle is declared a nuisance and a hazard to public safety; and the police officer may cause the removal of such vehicle to a public garage or other place of safety during snow removal operations of the village on such streets; and the expense of such removal and storage in such public garage shall be paid by the owner or operator of the vehicle in addition to any other penalties imposed by this chapter.”